The Most Affordable Telemedicine Solution
Free
- Meets HIPAA, GDPR, and PIPEDA/PHIPA requirements
- Unlimited video call minutes and sessions
- Waiting room
- Patient queue
- Text chat
- Meeting history
- Browser notifications
- Online help pages
- Email support
- Secure data center
- End-to-end encryption
- No patient data stored
- Breach insurance
- User community
- Website badges
- Marketing materials
Professional
All the benefits of Free, and:
- Text and email invites sent via doxy.me
- HD video
- Audio calls
- Room passcode
- Edit waiting room
- Text & email notifications
- Photo capture
- Group calling
- Screen share
- File transfer
- Payments
- On-demand chat support
- Scheduled phone or video support
Clinic
All the benefits of Professional, and:
- Personalized subdomain
- Transfer patient
- Customized branding
- Room access control
- Admin controls
- Shared rooms
- Simultaneous calls
- Teleconsent form (add-on)
- Custom BAA (add-on)
- Custom security review (add-on)
Enterprise
All the benefits of Clinic, and:
- Onboarding team
- Dedicated Customer Success Manager
- Free support staff licenses
- Single sign-on
- Five customized teleconsent forms
- Monthly usage report
- Group discounts
- Security review
Free | Professional Pro | Clinic | Enterprise | |||||
---|---|---|---|---|---|---|---|---|
CALL FEATURES | ||||||||
Minutes Unlimited Minutes | Unlimited | Unlimited | Unlimited | Unlimited | ||||
Sessions Unlimited Sessions | Unlimited | Unlimited | Unlimited | Unlimited | ||||
Personalized room URL | ||||||||
iOS and Android | ||||||||
LD video | ||||||||
SD video | ||||||||
HD video | ||||||||
Audio only call | ||||||||
WORKFLOW FEATURES | ||||||||
Waiting room | ||||||||
Patient queue | ||||||||
Text chat | ||||||||
Meeting history | ||||||||
Browser Notifications | ||||||||
Room passcode | ||||||||
Edit waiting room | ||||||||
Text & email notifications | ||||||||
Transfer patient | ||||||||
EXTENSIONS | ||||||||
Photo capture | ||||||||
Group calling | ||||||||
Screenshare | ||||||||
File transfer | ||||||||
Payments | ||||||||
Teleconsent Coming soon | ||||||||
SUPPORT | ||||||||
Online help pages | ||||||||
Email support | ||||||||
On-demand chat | ||||||||
SUCCESS | ||||||||
User community | ||||||||
Website badges | ||||||||
Marketing materials | ||||||||
Monthly usage report | ||||||||
SECURITY | ||||||||
Secure data center | ||||||||
End-to-end encryption | ||||||||
No patient data stored | ||||||||
Signed BAA | ||||||||
Breach insurance | ||||||||
Meets HIPAA requirements | ||||||||
Meets PIPEDA/PHIPA requirements | ||||||||
Meets GDPR requirements | ||||||||
Custom BAA | ||||||||
Custom security review | ||||||||
GROUPS | ||||||||
For 2+ users | ||||||||
Clinic subdomain | ||||||||
Custom branding | ||||||||
Room access control | ||||||||
Admin controls | ||||||||
Shared rooms | ||||||||
Simultaneous calls | ||||||||
ADD ON | ||||||||
White glove setup | ||||||||
Admin payment control | ||||||||
SAML SSO | ||||||||
Teleconsent | ||||||||
Custom UI modifications |
Loved by over 700,000+ providers from 136 countries












Frequently Asked Questions
Is this really free? How do you make money?
We believe that everyone should have access to telemedicine, cost should never be a barrier to offering simple and secure video option to your patients. That’s why we offer a completely free version for those starting out with telemedicine, low-utilizers, or those who can’t afford it otherwise. We subsidize the cost of offering the free version with revenue from those who upgrade to a paid version.aTelemedicine is the use of telecommunications technology to provide real-time health care and remote clinical services to patients, virtually, at a distance. Learn more about How Telemedicine Works.
Why should I choose the paid plan over the free?
It’s really up to what you need. The Professional and Clinic plan have premium features that provide a superior telemedicine experience for you and your clients. Most who upgrade appreciate the added value gained from the premium features.
How are you different than other telemedicine products?
Doxy.me is the easiest-to-use telemedicine platform. There’s no need to download software or apps, and patients don’t need to create accounts or remember passwords. Other telemedicine solutions often bundle scheduling, practice management, health records, or other features you don’t really need to provide telemedicine.
Are there discounts for non-profits, students or researchers?
Yes! Doxy.me was created for a research study at a university. We love helping out students and researchers studying telemedicine. Also, we love when non-profits use us to serve others. Contact us and tell us what you’re doing.
Do you provide a practice management or EHR capability?
We focus on providing the best video user experience possible, at the lowest cost. We recommend finding a good practice management or EHR solution that focuses on what they do best. Combining the best video solution with the best practice management/EHR will be the best.
Am I locked into a contract?
Not at all! We don’t tie you down with a contract. We believe in keeping our customers with a great product and exceptional customer support. You can cancel at any time.
How long does it take to get the Clinic account branded?
We can have the Clinic account branded in 24 hours once we get your logos and color choices.
Do you integrate with EHRs?
Because Doxy.me is so simple it’s really easy to integrate with any EHR or practice management solution. Most of the time, integration can be achieved simply by embedding your room URL as a custom button or scheduling note. For more complex integrations, contact us.
Be more effective with telemedicine
Upgrade your account today
Ask us about discounts for educators, non-profits, those serving the military and veterans, and more.